Optica Support

Our Learning Center contains an extensive collection of on-line documentation as well as an ever-growing library of video tutorials and working examples. If you dont find what you are looking for, please let us know and we will endeavor to post a new tutorial that addresses the subject.

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Feel free to reach out to us anytime with any questions or concerns. You can either send us an email through support@opticasoftware.com, submit a question through our contact page, or even Chat directly with us below (subject to our availability).  Finally, you can try calling us at 217 418-3469.

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We also encourage you to take advantage of our User Forum to ask questions and get answers from other Optica users.

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Note: After you have installed Optica for the first time, you will need to request a password before you can operate Optica normally.

Common Support Questions

Optica Installation

How do I install Optica on Windows 7?

Optica is initially downloaded as a zip file. Its extracted contents are placed in the following directory: Users/usr/AppData/Roaming/Mathematica/Autoload For Optica EM there are four folders that go into this directory: (1) OpticaEM (2) OpticaTools (3) OpticaGraphics (4) OpticaDocumentation For Optica SE there are three folders that go into this directory: (1) OpticaSE (2) OpticaTools (3) OpticaDocumentation Any extra folders or files not indicated above but present in the extracted zip file can be safely ignored and not transfered to the Autoload directory. Note: Optica will require a password to be entered the first time it is used.



How do I install Optica on a Macintosh?

Optica is initially downloaded as a zip file. Its extracted contents are placed in the following directory: Users/usr/Library/Mathematica/Autoload. For Optica EM there are four folders that go into this directory: (1) OpticaEM (2) OpticaTools (3) OpticaGraphics (4) OpticaDocumentation For Optica SE there are three folders that go into this directory: (1) OpticaSE (2) OpticaTools (3) OpticaDocumentation Any extra folders or files not indicated above but present in the extracted zip file can be safely ignored and not transfered to the Autoload directory. Note: Optica will require a password to be entered the first time it is used.



How do I install Optica on Linux?

Optica is initially downloaded as a zip file. Its extracted contents are placed in the following directory: /home/usr/.Mathematica/Autoload For Optica EM there are four folders that go into this directory: (1) OpticaEM (2) OpticaTools (3) OpticaGraphics (4) OpticaDocumentation For Optica SE there are three folders that go into this directory: (1) OpticaSE (2) OpticaTools (3) OpticaDocumentation Any extra folders or files not indicated above but present in the extracted zip file can be safely ignored and not transfered to the Autoload directory. Note: Optica will require a password to be entered the first time it is used.



How do I install Optica on Windows 10?

Optica is initially downloaded as a zip file. After downloading, the extracted contents are as follows: For Optica EM there are four folders: (1) OpticaEM (2) OpticaTools (3) OpticaGraphics (4) OpticaDocumentation For Optica SE there are three folders: (1) OpticaSE (2) OpticaTools (3) OpticaDocumentation This depends on the format of your directory system... If your system contains the Users/usr/AppData directory, then you can place all folders in the following: Users/usr/AppData/Roaming/Mathematica/Autoload Alternatively these folders can be placed in: C:ProgramData/Mathematica/Autoload Any extra folders or files not indicated above but present in the extracted zip file can be safely ignored and not transfered to the Autoload directory. Note: Optica will require a password to be entered the first time it is used.



C Compiler Installation

How do I install a C-Compiler